The students can now lodge their complaints related to admission, examination or delivery of books
The students can now lodge their complaints related to admission, examination or delivery of books. PHOTO: APP
Allama Iqbal Open University (AIOU) has launched an online complaint management centre to enable students to streamline the complaint registration and redressal mechanism.
The students can now lodge their complaints related to admission, examination or delivery of books on the university website.
The university held an orientation about the online complaint cell for its regional offices last week.
Each query will generate a ticket confirming registration of complaint and through this ticket a student will be able to track the response of his complaint or query.
The centre will manage all kinds of complaints, received directly or through emails, letters or phone calls. The staff of complaint centre will transfer the complaints or queries to the relevant departments. The department will generate a daily report detailing how many complaints were received, referred to the relevant departments and answered.
AIOU Vice-Chancellor Dr Shahid Siddiqui, while launching the facility, said facilitating the students was a priority for him.
The varsity has already introduced an SMS system to text students about their admission and results.
Published in The Express Tribune, May 11th, 2015.
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Allama Iqbal Open University (AIOU) is the first Open University in Asia. AIOU is a unique institution in Pakistan because of its philosophy, system, approach, functions, organization and overall structure. The University with its main campus at Islamabad and vast network of regional centers spread all over the country even though remote areas are serving its students all over Pakistan and also in the Middle East. AIOU is a Distance Education institution, which provides multi disciplinary education from basic to doctoral level programs. Its unique system of education given by correspondence as well as using of electronic media help students to get education while sitting in their homes. AIOU results are also very appreciating and encouraging and number of students is also increasing day by day due to its facilities being provided by the university.
Here you can check latest AIOU results for 2015 online for all classes including Matric, SSC, Inter, BA, B.Ed, BCS, MCS, MBA, MIT, Technical courses etc.
Allama Iqbal Open University has announced Matric Result for examinations held in Spring 2012, today on 11 day of January 2013. SSC students from AIOU can check their annual exam 10th result online here.
Result for Spring Semester 2012 AIOU
AIOU Allama Iqbal Open University result 2011 for different classes including B.Ed. , SSC / Matric, PTC, CT, Bachelors, BA, BCom for autumn and spring can be viewed here.
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